Hi JIRA team,
One of my developers is having smart commit error every time he commit source code to Git connected to our JIRA server. Screenshot below. As you can see, he used the correct syntax: ISSUE_KEY #time 30m #comment messages. But the smart commit error is shown. Which in turn the work log is not updated.
Screen Shot 2016-11-01 at 10.40.21.pngScreen Shot 2016-11-01 at 10.42.50.png
Other developers don't have this issue. But, sometimes 1 other developer commit, the smart commit error message is shown even though the syntax is correct.
Screen Shot 2016-11-01 at 11.36.10.png
Related to smart commit error, there are errors in mail queue. JIRA can't send the email. This only happen in smart commit because I get other JIRA emails regarding created/updated issue changes. Screenshot of the mail queue can be seen below.
Screen Shot 2016-11-01 at 10.52.03.png
JIRA server stats are as follow:
I'm having similar issue with Smart Commit on JIRA Cloud and Bitbucket Cloud (mercurial).
Don't see Mail Queue errors and haven't checked with other developers if the same.
The commit shows referenced in the Issue, but not the Smart Comment. I've tried is several ways.
including just "EXA-34 #resolve"
I'd suggest checking email config for that user on both GH and JIRA and also their permissions in jira.
Thanks for signing up for Jira Ops! I’m Matt Ryall, leader for the Jira Ops product team at Atlassian. Since this is a brand new product, we’ll be delivering improvements quickly and sharing updates...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs