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data encryption at rest

Does Atlassian support data encryption at rest of the underlying database? In our case MySQL. I found previous inquiries from last year and before–and the answer was no. Wondering if that is still the case. Thanks.

2 answers

I'd like to know the answer to this too. 

0 votes
lauren Atlassian Team Jun 18, 2019

Hi there @Rick Pena and @Chris Bosso

I just wanted to provide an update. 

We recently announced that Atlassian now encrypts customer data at rest.

Data drives on servers holding customer data and attachments in Jira Software Cloud, Jira Service Desk Cloud, Jira Core Cloud, Confluence Cloud, Statuspage, OpsGenie, and Trello use full disk, industry-standard AES-256 encryption at rest. To learn more, please see our Security Practices page.

We post updates related to security, privacy, compliance, and more in our Trust & Security group. Feel free to post related questions and feedback there! 

Best,

Lauren

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