we have some users who if they get an email notification on their mobile phone and they comment on it from their mobile phone, the comment doesn't appear in the comments thread of the ticket, but if they log onto their desktop and comment it works, What is stopping it from appearing if replying on their mobile device?
Calling all Confluence Cloud Admins! We created a new Community Group to support your unique needs as Confluence admins. This is a group where you can ask questions, access resou...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events