Work Logged should be mandatory as per the Complexity of the Issue

Hi Team,

 

I wanted to make the work hours logged for all tickets mandatory as per the Complexity of the ticket. Please find below condition:

Complexity : Simple  --> then Hours Logged(Time Spent) <= 5h

Complexity : Medium  --> then 5h < Hours Logged(Time Spent) <= 15h

Complexity : Simple --> then Hours Logged(Time Spent) > 15h

 

The above condition could be made satisfied when the issue is moving from Resolved to Closed status

I have try to use below combination in the workflow:

--> One Condition which will check the Hours Logged

--> Post function will change the Complexity value accordingly while moving from the transition

 

Capture12.JPG

 

But this is not working .

 

I am using scriptRunner plugin but let me know how to implement this in best way. Thanks!

 

--Avinash Gautam

3 answers

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Hi Nic Brough [Adaptavist],

 

Could you please help us with above requirement. Thanks!

 

--Avinash Gautam

Hi Rambanam Prasad,

 

Please let me know if you can help in this ticket. Thanks!

 

--Avinash Gautam

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Hi Vasiliy Zverev,

 

Could you please help me with this. Let me now if have any other idea to implement this. Thanks!

 

--Avinash Gautam

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Hi @Steve Streeting

 

Please help me with the above ticket if you can. Let me know if you need any specific info. Thanks!

 

--Avinash Gautam

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