We have a requirement where we want to filter a Jira incidents with below criteria.
- Specify a start date and end date where the tickets will be shown only from 9am to 9pm of each day. (Ignoring night time tickets)
- Ignoring incidents (ticket) which are already resolved and having false alarm.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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