I need to put the two-dimensional filter statistics gadget but this option does not appear so I can select it in JIRA 6.4
Could you elaborate? I never encountered it to be missing.
https://confluence.atlassian.com/jira064/adding-the-two-dimensional-filter-statistics-gadget-720416991.html
Try to see if this workaround helps you.
https://answers.atlassian.com/questions/14209642
Also check that your admins have not disabled the (system) add-on that provides it.
I tried to use the above items but I still could not make it appear. Is there an archived and a folder to manually add?
There's no such concept as "folders" or "archived".
You are looking for a JIRA Gadget. If it is missing from your system, then it has been disabled or removed by an administrator. This particular one is a system provided one, so it's actually quite hard to remove it.
I am assuming here that you can use other gadgets though? What does your list of gadgets look like when you click "add"?
I am logged in with the same admin user of the system, the main user
Then you should be able to check that an admin has turned it off. Try Admin -> manage add-ons -> all add-ons. It's a long list, but you can look for "dashboard" or "gadgets"
If it is enabled, you're going to need to show us what you're doing and what you get when you try to add it.
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It worked, I put and removed it a few times and it appeared, someone knows the reason for it happening
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