I have an automation that creates a clone on an issue transition, and now I'm trying to do something with that clone.
Specifically, I'm trying to do an auto transition with it. It didn't seem possible to hook that into the original automation, so I'm attempting to do it after an issue create. However, after doing the clone, it appears that the On Create trigger is never triggered.
Any thoughts on a different approach to accomplish what I'm doing?
This should work. Can you confirm a few things for me please:
By default this is unchecked (we do this to prevent accidental loops where one rule may trigger another rule, and that rule may trigger the first rule again). If the issue is being cloned by an automation rule, the second automation rule with the create trigger will only trigger if this checkbox is checked.
If things still don't work can you raise a support request via http://codebarrel.io/support please with your instance details so we can take a closer look?
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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