Whenever we create a new ticket in Jira the ticket numbers are not in order. The ticket id jumped from DEVO-4 to DEVO-22 and similarly from 189 to 291. This is happening only for our DevOps project.
Can anyone tell me how to resolve this?
Hi @Harshith_Julapelli ,
Does your DevOps project has automations or pipelines interacting with it? I've seen this when issues were created by a third party and removed on failed script or pipeline. The ID is then increased even though we can't find the intermediary issues as they are removed by the 3rd party tool/integration!
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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