I'm using graphs on the dashboard and don't understand how i can have positive elements for the graph created compared to solved tickets.

I always have 0 for the solved. I try to put the status to closed, done, resolve and still nothing.Capture d’écran 2017-01-05 à 16.16.13.png

1 answer

Hi laetitia

I can´t see your attachment, but most of the solved issues gadgets use Resolution field instead of Status to decided whether the ticket is solved or not.

Regards, Aylin.

I already tried every resolution issue (solved, 1) and still nothing Capture d’écran 2017-01-05 à 16.16.13.png

I see, can you attach a screen shot of one of the issues should be included in the solved line?

Something like this image2017-1-5 13:7:14.png

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Thursday in Marketplace Apps

Calling all developers––You're invited to Atlas Camp 2018

 Atlas Camp   is our developer event which will take place in Barcelona, Spain  from the 6th -7th of   September . This is a great opportunity to meet other developers and get n...

78 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you