Jira Duplicate Notifications

In the last week or so JIRA has been sending multiple emails for a single change, but these emails are spaced over time. Up to nine emails for a single change with the mails being sent out about 3 minutes apart from each other.

I've looked into the notification scheme and nothing it out of the ordinary. No groups in the scheme, no strange alias problems. Our email servers are also looking to be working correctly. We have re-indexed JIRA as well as an attempt to fix the issue but this hasn't done anything.

Any assistance would be greatly appreciated.

1 answer

1 accepted

This widget could not be displayed.

We had the same some time ago. If I remember it correclly the mails have been sent with out some Ids (message ids if I recall it correct). That is why the mailserver kept sending the mails a couple of times. But I don't know what the mail server admins did to stop it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

287 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you