I am using the JIRA Automation Plugin to automatically transition an issue after a period of time. I am using the JQL Filter trigger which is working well and then on the transition I am setting two Transition fields. One is a customer field and the other is the comment. I must do it in the transition fields instead of as a separate action because the workflow has a validator to look for the custom field and the comment. Here is my info in the transistion fields
comment=Auto closure of this issue since it was in Pending Approval for 6 months.
The transition works but when I look at the issue it now has two identical comments in it instead of just one. For some reason it is adding the comment twice.
Any help in resolving this would be much appreciated.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events