Welcome to Atlassian Community!
Could you please provide us with the exact log of the error you are facing? Also, is the error happening when you start Jira or is it in any other specific step?
Since database errors can be caused by several reasons, we can not provide you many instructions without the logs of the error but to try to configure a new server instance (8.8) from the very beginning and upload the backup file from your current instance to the new one, checking if the error persists.
We will be waiting for the logs of the error to provide you with more specific steps that might help.
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events