Issue with script runner after 6.4.13 upgrade

I use script runner and it seems to have quit working properly after our recent upgrade.

Example I use it to set the assignee based off another field (see screen shot)  I will not create a ticket in the system and keeps bouncing the it when they select the option Undergraduate Admissions.

 

I also have it set up to send a custom email when an action happens and that does not seem to be working any longer either.

Script Runner.png

 

4 answers

1 accepted

Hi Michelle,

This looks like an issue with the JIRA Workflow Toolbox plugin.

regards,

Mark.

0 vote

I can't really see that screenshot properly but I don't recognise it as part of ScriptRunner. 

Can you check your logs, and create a support ticket at productsupport.adaptavist.com/servicedesk/customer/portal/2.

I submitted something however now I am thinking it might be another plugin that I am having the issue with.

Yes, that's what I said in my original response. I don't recognise it.

It was an issue with Workflow Toolbox and it had to do with permissions and the users not being able to set the assignee.

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