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Issue with script runner after 6.4.13 upgrade

Michelle Larson

I use script runner and it seems to have quit working properly after our recent upgrade.

Example I use it to set the assignee based off another field (see screen shot) I will not create a ticket in the system and keeps bouncing the it when they select the option Undergraduate Admissions.

I also have it set up to send a custom email when an action happens and that does not seem to be working any longer either.

Script Runner.png

Accepted answers

Mark McCormack (Adaptavist)

Hi Michelle,

This looks like an issue with the JIRA Workflow Toolbox plugin.

regards,

Mark.

All comments

JamieA

I can't really see that screenshot properly but I don't recognise it as part of ScriptRunner.

Can you check your logs, and create a support ticket at productsupport.adaptavist.com/servicedesk/customer/portal/2.

Michelle Larson

I submitted something however now I am thinking it might be another plugin that I am having the issue with.

JamieA

Yes, that's what I said in my original response. I don't recognise it.

Mark McCormack (Adaptavist)

Hi Michelle,

This looks like an issue with the JIRA Workflow Toolbox plugin.

regards,

Mark.

Michelle Larson

It was an issue with Workflow Toolbox and it had to do with permissions and the users not being able to set the assignee.

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