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How to import custom fields in jira cloud


i have create an custom fields in custom field sections.. then when i create gantt chart my custom field is not visible. I tried to search in google that after we create an custom field we have to import that custom field into jira..

now i cannot find how to import that custom field into jira, please help me


Best Regards,


2 answers

2 accepted

1 vote
Answer accepted
Danyal Iqbal Community Leader Feb 20, 2018

assign the custom field to the edit/view screen for your issue.>custom Fields>edit screens>


See Gantt chart, if using eazybi.

we already do that, but it still not visible in my dashboard

fyi : i use eazyBI for the dashboard

Danyal Iqbal Community Leader Feb 21, 2018

may I see a screenshot of the dashboard (where you expect the field to show up)?

thank you, the problem has solved

1 vote
Answer accepted



After custom fields are selected and imported you could try searching for them in "Measures" dimension or under custom field dimensions if you selected to import them as additional dimensions.

Please find more information on the eazyBI documentation page:


Usually, a Gantt chart expects at least two date type of measures to draw the bars in the chart. If your custom fields are numerical, this can be selected as additional columns in your Gantt chart.

See example here:


Best regards,

Martins / eazyBI team

thank you, the problem has solved

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