We have an existing JIRA 6.3.15 server (Oracle 220.127.116.11) in production with SumUp 2.1.4-JIRA6 (purchased license) that's working just fine. Now we're trying to set up a staging JIRA by doing a "Restore System" after taking a "Backup System" from prod and copying over all the jira_home. That mostly works, but after the import if that exact same version 2.1.4-JIRA6 is installed on staging you can't log in to staging jira. You do seem to get past authentication, but JIRA immediately throws up a 500 page with a SQL exception
java.sql.SQLIntegrityConstraintViolationException: ORA-01400: cannot insert NULL into ("<schemaname>"."<jiraprefixstuff>_DMSUM_UP_USER_CONFIG"."ID")
Soon as you delete the JIRA file from $JIRA_HOME/plugins/installed-plugins and restart, there's no problem logging in. So, is there some special "setup" for SumUp you have to do extra if you're trying to restore to staging?
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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