How can i create and update records in a single CSV import

Hi All

I have say 20 records to import in my CSV. Out of these 20, 15 records already exists and 5 are new to be created in JIRA.

Is it possible to do the update/create of all 20 records in a single CSV import?

Rahul

2 answers

0 vote
Sam Hall Community Champion Nov 15, 2016

Hi Rahul,

It is possible, but you must import your CSV using the 'External System Import' function (which is on the 'System' page within JIRA Administration).

Set up a CSV with a 'Key' column to which has the issue keys of the records you want to update. Leave this column empty where you want to create new issues. So a simple example would be:

Key,Summary
WORK-10,Update
,New Issue
,Another Issue

When you get to the 'Map Fields' step in the import wizard, map your Key column to 'Issue Key'. JIRA will use this to work out which issues to update:

issue-key-mapping-csv-import.jpg

I hope this helps.

Sam

I keep getting an error importing issue with my summary column when trying to update. It was created ok originally, so not sure what the issue is.  Anyone coming across this?

 

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Fadoua M. Boualem
Published yesterday in Trello

Using Trello to manage events

As a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...

367 views 5 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you