Hi Sash, I am not working on Cloud instane, this plugin is not supported for server.
I have tried the same solution but its not affecting email template.
The field which I wish to add in the template is not there in every project in JIRA, its present in few of the projects? Is it happening because of that?
Its not adding the field in any project,
Well, if the field isn't there, it won't come out, but it won't break it for every project just because the field only exists in one project (you may have errors in your logs when sending mails, but no lost info) When you've changed the templates, have you restarted JIRA? And does the field have data for your example data?
That still just suggests that your code is wrong. It's not working. It's in the wrong place, or not pulling values that can be output. Simple test - try changing a template and hard-coding a clear sentence in it rather than a field. No ifs, variables calls etc, just a block of text. Does that come out? If it does, then your field code is broken. If it does not, then you're coding in the wrong place.
yeah i added string its not showing that as well, everything is done as per the steps. placed code restarted jira , created issue. https://developer.atlassian.com/jiradev/jira-platform/jira-architecture/jira-templates-and-jsps/adding-custom-fields-to-email not sure where it is missing
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