It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Close resolved issues after a certain time automatically

Dear Sir/Madam,

Does anyone know how to close a resolved issue automatically after a certain time?

It would come in handy for our JIRA project we're doing.

3 answers

1 accepted

0 votes
Answer accepted

Try the SR Escalation Services, it works pretty well and setup is straightforward.

Hard to be explicit as there are many ways to ski this cat.

You can write some external script (say in PHP) to to make a REST call  to pull the issues you want to close (you can write you own JQL query to be exactly as you want it) .. loop though the issues and make REST calls to close them.  At least i think you can transition an issue via REST.

If you have scriptrunner or are familiar with writing services, this could be done there (that is where I do it).  The concept is the same.




Also the automation addon is worth a shot. Jeff - you're right about REST, you can use it to push issues through transitions.

Using JIRA Command Line Interface (CLI), you can use something like the following in your favorite job scheduler:

jira --action runFromIssueList --jql "status = resolved AND resolutiondate < -1w" --common "--action transitionIssue --issue @issue@ --transition \"Close Issue\" "

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

2,690 views 11 5
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you