It can all be automated to make sure it keeps it all up to date by automagic. I would create a crontab that loops through all usernames in AD, stores username, full name and department in strings and then runs an update on the database once a day or week, offloading all this work and clicking to a simple script.
Assuming you would like to automate it and have a list of usernames with department name, you could generate a bunch of queries that update the cwd_user table reading out the old username, appending the department and run an update query (display names are in the column "display_name" on MySQL installs of Jira).
Over the next several weeks we'll be sharing some of our Getting Started guides here in the community. Throughout this series of posts, we'd love to hear from customers and non-customers ab...
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