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multiProjectSearch API returns no results

I am attempting to use the /rest/api/2/user/assignable/multiProjectSearch API in jira server (version 8.13.4) to return a list of assignable users.

This API returns an empty array of results regardless of what is passed in (i.e. project keys, usernames, etc.). I have checked my user permissions using the /rest/api/2/mypermissions API, and the value for permissions.USER_PICKER.havePermission is true.

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