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how to update jira issues status from jenkins

I installed Jenkins and Jira issue updater in Jenkins and enabled Remote API in Jira . what are the plugins i need to enable in jira and how please help me. Thanks in advance

I'am getting the following error :
Unable to connect to REST service

3 answers

1 accepted

0 votes
Answer accepted

There could be several reasons.

Try to open that url (from the error) in your browser and see if you have file or message that you don't have rights or smth.

Then you can check if your Jenkins server has access to web and particularly Jira's api url. Error says: Unable to connect to REST service



Thanks for your reply..

I tried to open the url. it is showing json output.  from jenkins when build is successful i able to comment the issues in JIRA. but i can't able to change the status of the issues in jira. could u please guide me.. 

Apart form activating remote API in JIRA do i need to install any other plugins/add-on. 


You should provide also name of the workflow transition to be executed. Could you check if you entered transition name and not an issue status (if they have different names)


Could you attach you POST build configuration screenshot? 

Like Shivani Singh likes this

Hi Maksym Karazieiev,

Please find the image attached.


can you suggest me ..

I am getting the same error and I validated that the URL is working fine from the browser (getting Json output). Has this issue been resolved for anyone.

JIRA Update Results Recorder
Unable to connect to REST service http://Jira_IP/rest/api/latest/issue/Issue_Name/search?jql

In version 1.18 do NOT use " or '


project=BLABLABLA and status=BEBEBEBE

How should we specify status if it is To Do without using " or '. 

JIRA Update Results Recorder
Unable to connect to REST service Server returned HTTP response code: 400 for URL:

When I try to open this url in a browser getting json file and there is no updated comments in JIRA issues

Appreciate your inputs



What is your JIRA version? Is the REST API enabled in the JIRA side?

jira version 6.1.7

I am also same error, even though i setup all config looks good, not sure, why i am getting this error.

Anybody can help us on this?


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