Unable to bring up jira

[Sriram Subramanian]

I have problem in bringing up jira. I believe this could be becasue some plugin issue. however not sure which plugin exactly it is. Attaching logs below, anyone able to find the cause and advice for solution?

ERROR: Bundle com.atlassian.sal.jira [188] EventDispatcher: Error during dispatch. (java.lang.NullPointerException)
java.lang.NullPointerException
at org.apache.felix.framework.util.Util.getWire(Util.java:426)
at org.apache.felix.framework.ServiceRegistrationImpl$ServiceReferenceImpl.isAssignableTo(ServiceRegistrationImpl.java:534)
at org.apache.felix.framework.util.Util.isServiceAssignable(Util.java:371)
at org.apache.felix.framework.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:974)
at org.apache.felix.framework.EventDispatcher.fireEventImmediately(EventDispatcher.java:838)
at org.apache.felix.framework.EventDispatcher.fireServiceEvent(EventDispatcher.java:545)
at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:4595)
at org.apache.felix.framework.Felix.access$000(Felix.java:106)
at org.apache.felix.framework.Felix$1.serviceChanged(Felix.java:420)
at org.apache.felix.framework.ServiceRegistry.unregisterService(ServiceRegistry.java:170)
at org.apache.felix.framework.ServiceRegistrationImpl.unregister(ServiceRegistrationImpl.java:144)
at org.eclipse.gemini.blueprint.util.OsgiServiceUtils.unregisterService(OsgiServiceUtils.java:37)
at org.eclipse.gemini.blueprint.context.support.AbstractOsgiBundleApplicationContext.unpublishContextAsOsgiService(AbstractOsgiBundleApplicationContext.java:376)
at org.eclipse.gemini.blueprint.context.support.AbstractOsgiBundleApplicationContext.doClose(AbstractOsgiBundleApplicationContext.java:185)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$501(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$2.run(AbstractDelegatedExecutionApplicationContext.java:191)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.normalClose(AbstractDelegatedExecutionApplicationContext.java:187)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.close(DependencyWaiterApplicationContextExecutor.java:382)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.doClose(AbstractDelegatedExecutionApplicationContext.java:211)
at org.springframework.context.support.AbstractApplicationContext.close(AbstractApplicationContext.java:965)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager.closeApplicationContext(LifecycleManager.java:332)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager.access$200(LifecycleManager.java:51)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$2.run(LifecycleManager.java:297)
at org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution$MonitoredRunnable.run(RunnableTimedExecution.java:55)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
2020-01-27 16:35:25,266+0800 UpmAsynchronousTaskManager:thread-2 INFO admin 991x502x2 m2jedr 10.216.207.166 /rest/plugins/1.0/ [c.a.upgrade.core.DefaultUpgradeTaskFactoryProcessor] Upgrade task [factory=com.atlassian.jira.plugins.jira-bitbucket-connector-plugin,buildNumber=1] completed in 328 milliseconds
2020-01-27 16:35:26,406+0800 UpmAsynchronousTaskManager:thread-2 INFO admin 991x502x2 m2jedr 10.216.207.166 /rest/plugins/1.0/ [c.a.upgrade.core.DefaultUpgradeTaskFactoryProcessor] Upgrade task [factory=com.atlassian.jira.plugins.jira-bitbucket-connector-plugin,buildNumber=2] completed in 1132 milliseconds
2020-01-27 16:35:26,410+0800 UpmAsynchronousTaskManager:thread-2 INFO admin 991x502x2 m2jedr 10.216.207.166 /rest/plugins/1.0/ [c.a.jira.upgrade.UpgradeIndexManager] Reindexing is not allowed after this upgrade and there is no immediate reindex requests
27-Jan-2020 18:13:39.278 WARNING [ContainerBackgroundProcessor[StandardEngine[Catalina]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadDetected Thread [https-jsse-nio-8443-exec-4] (id=[53]) has been active for [122,684] milliseconds (since [1/27/20 6:11 PM]) to serve the same request for [https://dconsit.sgp.dbs.com:8443/rest/configuration-manager/1.0/snapshots/file] and may be stuck (configured threshold for this StuckThreadDetectionValve is [120] seconds). There is/are [1] thread(s) in total that are monitored by this Valve and may be stuck.
java.lang.Throwable
at org.apache.commons.lang3.text.translate.LookupTranslator.translate(LookupTranslator.java:75)
at org.apache.commons.lang3.text.translate.AggregateTranslator.translate(AggregateTranslator.java:52)
at org.apache.commons.lang3.text.translate.CharSequenceTranslator.translate(CharSequenceTranslator.java:85)
at org.apache.commons.lang3.text.translate.CharSequenceTranslator.translate(CharSequenceTranslator.java:59)
at org.apache.commons.lang3.StringEscapeUtils.unescapeXml(StringEscapeUtils.java:751)
at com.botronsoft.jira.rollout.model.jiraconfiguration.classifiers.impl.ClassifiersFactoryImpl.createXMLFriendlyStringFromString(ClassifiersFactoryImpl.java:235)
at com.botronsoft.jira.rollout.model.jiraconfiguration.classifiers.impl.ClassifiersFactoryImpl.createFromString(ClassifiersFactoryImpl.java:94)
at org.eclipse.emf.ecore.xmi.impl.XMLHelperImpl.createFromString(XMLHelperImpl.java:1615)

ERROR: Bundle com.midori.jira.plugin.pdfview [256] EventDispatcher: Error during dispatch. (java.lang.NullPointerException)
java.lang.NullPointerException
at org.apache.felix.framework.util.Util.getWire(Util.java:426)
at org.apache.felix.framework.ServiceRegistrationImpl$ServiceReferenceImpl.isAssignableTo(ServiceRegistrationImpl.java:534)
at org.apache.felix.framework.util.Util.isServiceAssignable(Util.java:371)
at org.apache.felix.framework.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:974)
at org.apache.felix.framework.EventDispatcher.fireEventImmediately(EventDispatcher.java:838)
at org.apache.felix.framework.EventDispatcher.fireServiceEvent(EventDispatcher.java:545)
at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:4595)
at org.apache.felix.framework.Felix.access$000(Felix.java:106)
at org.apache.felix.framework.Felix$1.serviceChanged(Felix.java:420)
at org.apache.felix.framework.ServiceRegistry.unregisterService(ServiceRegistry.java:170)
at org.apache.felix.framework.ServiceRegistrationImpl.unregister(ServiceRegistrationImpl.java:144)
at org.eclipse.gemini.blueprint.util.OsgiServiceUtils.unregisterService(OsgiServiceUtils.java:37)
at org.eclipse.gemini.blueprint.context.support.AbstractOsgiBundleApplicationContext.unpublishContextAsOsgiService(AbstractOsgiBundleApplicationContext.java:376)
at org.eclipse.gemini.blueprint.context.support.AbstractOsgiBundleApplicationContext.doClose(AbstractOsgiBundleApplicationContext.java:185)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$501(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$2.run(AbstractDelegatedExecutionApplicationContext.java:191)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.normalClose(AbstractDelegatedExecutionApplicationContext.java:187)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.close(DependencyWaiterApplicationContextExecutor.java:382)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.doClose(AbstractDelegatedExecutionApplicationContext.java:211)
at org.springframework.context.support.AbstractApplicationContext.close(AbstractApplicationContext.java:965)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager.closeApplicationContext(LifecycleManager.java:332)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager.access$200(LifecycleManager.java:51)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$2.run(LifecycleManager.java:297)
at org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution$MonitoredRunnable.run(RunnableTimedExecution.java:55)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
ERROR: Bundle com.midori.jira.plugin.pdfview [256] EventDispatcher: Error during dispatch. (java.lang.NullPointerException)
java.lang.NullPointerException
at org.apache.felix.framework.util.Util.getWire(Util.java:426)
at org.apache.felix.framework.ServiceRegistrationImpl$ServiceReferenceImpl.isAssignableTo(ServiceRegistrationImpl.java:534)
at org.apache.felix.framework.util.Util.isServiceAssignable(Util.java:371)
at org.apache.felix.framework.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:974)
at org.apache.felix.framework.EventDispatcher.fireEventImmediately(EventDispatcher.java:838)
at org.apache.felix.framework.EventDispatcher.fireServiceEvent(EventDispatcher.java:545)
at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:4595)
at org.apache.felix.framework.Felix.access$000(Felix.java:106)
at org.apache.felix.framework.Felix$1.serviceChanged(Felix.java:420)
at org.apache.felix.framework.ServiceRegistry.unregisterService(ServiceRegistry.java:170)
at org.apache.felix.framework.ServiceRegistrationImpl.unregister(ServiceRegistrationImpl.java:144)
at org.eclipse.gemini.blueprint.util.OsgiServiceUtils.unregisterService(OsgiServiceUtils.java:37)
at org.eclipse.gemini.blueprint.context.support.AbstractOsgiBundleApplicationContext.unpublishContextAsOsgiService(AbstractOsgiBundleApplicationContext.java:376)
at org.eclipse.gemini.blueprint.context.support.AbstractOsgiBundleApplicationContext.doClose(AbstractOsgiBundleApplicationContext.java:185)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.access$501(AbstractDelegatedExecutionApplicationContext.java:57)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext$2.run(AbstractDelegatedExecutionApplicationContext.java:191)
at org.eclipse.gemini.blueprint.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.normalClose(AbstractDelegatedExecutionApplicationContext.java:187)
at org.eclipse.gemini.blueprint.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor.close(DependencyWaiterApplicationContextExecutor.java:382)
at org.eclipse.gemini.blueprint.context.support.AbstractDelegatedExecutionApplicationContext.doClose(AbstractDelegatedExecutionApplicationContext.java:211)
at org.springframework.context.support.AbstractApplicationContext.close(AbstractApplicationContext.java:965)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager.closeApplicationContext(LifecycleManager.java:332)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager.access$200(LifecycleManager.java:51)
at org.eclipse.gemini.blueprint.extender.internal.activator.LifecycleManager$2.run(LifecycleManager.java:297)
at org.eclipse.gemini.blueprint.extender.internal.util.concurrent.RunnableTimedExecution$MonitoredRunnable.run(RunnableTimedExecution.java:55)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPool)

[Fabio Racobaldo _Herzum_]

Hey @Sriram Subramanian ,

based on the log it seems related to https://marketplace.atlassian.com/apps/5167/better-pdf-exporter-for-jira?tab=overview&hosting=cloud plugin

Fabio