Welcome to Atlassian Community!
The New issue View of JIRA is still a lab feature, so our developers are still working to implement useful features to it.
Indeed, the new issue view of JIRA is not able to render web links for now, including Confluence pages. We have already requested this feature in the suggestions below:
Feel free to vote and watch the suggestions to increase its priority and also receive notifications about any updates.
Let me know if you still have any questions.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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