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Stop email notifications

Greetings. I have a project with a email channel. There are some members of the project that are automatically notified when anything on the project happens issue creation, comments from a vendor etc. How can I stop specific members from being automatically notified? They only want to be notified for specific issues on the project.

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Answer accepted
Piotr Zadrożny _Eyzee_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 09, 2021 • edited

Hi @Shawn Wallace 

You can configure notifications modifying notification scheme associated with this project. You can configure there who should receive which notifications for various events. Here you can find documentation on that matter. You need to exclude them (their group/roles/etc.) from notification scheme. 

To ensure they will receive notifications for specific issues just add them as watchers to those issues and make sure that "All Watchers" are configured in Notification Scheme for required events.

Best regards,

Piotr

Suvradip Paul
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Aug 09, 2021

@Piotr Zadrożny _Eyzee_  - I think you have shared Jira Cloud documentation but this was Jira Server one.

Thank you very much!

Piotr Zadrożny _Eyzee_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 09, 2021

@Suvradip Paul Yes, already fixed it, thanks!

0 votes
Suvradip Paul
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Aug 09, 2021

Hi @Shawn Wallace ,

Thanks for posting.

Could you please check the default the notification scheme and set the notification scheme accordingly if required so that they are not automatically notified - https://confluence.atlassian.com/adminjiraserver/creating-a-notification-scheme-938847330.html ?

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Suvradip Paul
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 09, 2021

Thanks @Shawn Wallace  for responding, could you please accept the answer if it really helps you? Thanks.

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