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Problems with file names of attachments and links in the comment


if we attach a file to an issue and give it a file name (for example file.docx) and later add a file with the same name via the comment field, then Jira will link the wrong file. Jira adds a "-1" to the file name (file-1.docx), but this is not adjusted in the link in the comment.

In addition, when adding images via copy & paste, we are asked to assign a file name in the comment field (for examaple image.png). If there is already a file with the same file name in the issue, all previous links to image.png in the comment history point to the newly added image. This is unwanted behavior.

Are we doing anything wrong here or is our approach wrong? 

It happens that the processing status of a file changes, but not the file name, so that we add the same file with different processing status to an issue several times.

Thanks in advance for your help.

Best regards


1 answer

1 accepted

0 votes
Answer accepted
Thomas Deiler Community Leader Apr 30, 2021

Dear @D_ Okon ,

it seems to be a known issue: JSWSERVER-20860

Vote and Watch !!!

So long


Thomas Deiler Community Leader May 10, 2021

Dear @D_ Okon ,

don't forget to press the "green accept answer" button to indicate other readers the successful answering of your question.

So long

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