Periodically I collide the information contained in JIRA with our other systems. In order to do so, I need to download the data in the form of a csv file.
I have trouble with assigning tasks - structure and dependencies between them.
For example, I have created a task PP01-27, after some time I changed the dependency and associated it with the task PP01-3:;
but in the report the tasks are not marked as related:
This causes a problem with maintaining the structure. I did it in such a way that I pass the constraint in a manually filled field. However, it is quite easy to make a mistake here, it is easy to forget to change the information in the field after making a change.
Request for help in configuring a JIRA tool or JIRA report.
Welcome to Atlassian Community.
I understand that you are creating dependencies between your issues in JIRA and exporting it to a CSV file, however, if you change the dependency before exporting the CSV, that dependency is not properly being displayed in the CSV file. Is it correct?
Can you confirm if you are using the default JIRA link feature to link the issues? If you are not using it, can you let us know how you are linking the issues?
If you are talking about the default link of JIRA, we have a bug that causes the inward issue link to don't appear in the CSV export, however, the outward lin should appear just fine:
Can you please check if this is the problem you are facing? If that's it, can you doublecheck if the link is not displaying in the column with the outward link you are using?
Please, feel free to give us further details of the problem if that's not what you are facing.
Not exactly :)
I create Tasks from the places marked below (marked yellow)
On the screen you can see one of the related tasks (marked green)
If I need to move a task to another, I use this option:
What is interesting, sometimes such a relationship as I indicated in the main application shows up. But after some time it disappears due to unknown reasons.
I need that (marked green) relation i any report (best would be CSV). Is it possibe?
This is child-parent relation.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events