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Issue Project is gone

Andrew TOG

I use Jira Core Jira Core 8.4.2 in ubuntu and user SQL Server 2014 Express edition

after ubuntu restart jira need back to setup database when i setup i am input the old database name and i get error database is not empty , so i create new database and working , after that i search in jira folder to change database in dbconfig.xml i replace manual to the old database.

so my project is show up but all issue is gone... in database is still , how to fix that.

tahnk you

Accepted answers

Dirk Ronsmans

Hey @Andrew TOG ,

Could you try rebuilding your Index? (in JIRA)

JIRA does not read the DB directly to show you the issues but uses the index. All issues can be perfectly there in your DB but if the index is not there it wont show anything.

(gave me a scare myself once when I thought i removed everything with an upgrade)

so just do a index rebuild and you should be fine!

All comments

KAGITHALA BABU ANVESH_z1zl10

hi @Andrew TOG ,

Please check this,

https://confluence.atlassian.com/adminjiraserver084/supported-platforms-979404246.html

Jira not supports SQL Server express editions

Andrew TOG

ooo, but it working ini i can add new issue

KAGITHALA BABU ANVESH_z1zl10

sorry friend me also helpless.

may be you can raise request to support desk

Andrew TOG

ok thank you

Dirk Ronsmans

Hey @Andrew TOG ,

Could you try rebuilding your Index? (in JIRA)

JIRA does not read the DB directly to show you the issues but uses the index. All issues can be perfectly there in your DB but if the index is not there it wont show anything.

(gave me a scare myself once when I thought i removed everything with an upgrade)

so just do a index rebuild and you should be fine!

Andrew TOG

yes , thank you that great it back. the data back but image and attachment in still not back.

Dirk Ronsmans

Well attachments and images are on disk. So that has nothing to do with the DB.

if you moved servers you need to copy over your JIRA Home directory too

https://confluence.atlassian.com/jirakb/managing-attachments-in-jira-applications-300811049.html#:~:text=Attachments%20are%20stored%20under%20the,different%20location%20as%20explained%20below.

Andrew TOG

no i am not move the servers , still in same folder. but thank you .

that help me to explore and fix the problem.

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