Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Integration with Idera Team Server

We have just recently started using Jira. We have been using Idera ER/Studio for our data and process modeling. Idera provides the ability to associate projects via their Team Server tool to a Jira project. However, I have not been able to get this association set up. Team Server only asks for four fields: URL, Username, Password, and Project Key. I supply the values and try to test the connection but it highlights all of the fields in red, but gives me no error. I suspect that it is probably the URL value that is the problem. Currently, I am supplying the value of https://???? (???? replaced with our actual instance). Does anyone know if there is a more specific URL that I need to be specifiying? Has anyone even tried integrating Idera with Jira?

2 answers

We experienced the same error (no error).  We tried different combinations, and narrowed down to that the API token generated in Jira worked, as it was able to verify the Project Key we entered (i.e. blank error when project key is valid, prompting incorrect project key when it is incorrectly entered).  API token also reflected in Jira the timestamp of when it was last used.  Since Project Key was validated, we assumed all information we entered are correct.  Firewall team looked at the internal traffic and anything previously blocked have been allowed.

Any help would be much appreciated. 

Note: we will be opening a ticket with Idera next week.

0 votes

What does the Idera documentation say the url is supposed to be?

Not the specific url, but is it saying "base url", "rest api url", "url of the project to connect to", or something like that?

The exact wording in their documentation is "add the URL of your JIRA installation".

Ok, that's https://???? then.

I'm afraid you'll need to investigate further on the Idera side - you need to know what the error is on that side.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events