Impossible to update an item

Question

I can't update https://jira.worldline.com/browse/MSTENI-1427

Each time I click on submit. The screen is frozen.

Francis LE · Answer

Thank you for your answer. Our support team have created a bypass solution.

You can close the ticket.

Pavel Junek_9wtzu5 · Answer

Hi Francis,

Welcome to Atlassian community!

According to the URL, it looks like it's a Jira Server instance and not a Jira Cloud (it has the address yxz.atlassian.net), so I fixed the ticket label for you.
About your problem - I would need a slightly more detailed description of your problem and possibly a Screen. But I would say that according to the description of the behavior, it looks like a possible problem with your browser, did you try to repeat the same action in another browser?

Thank you

Pavel