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I just installed jira core but i got some problem to sign in

hi Support,


I just installed jira core but how to import the xml file from my previous jira setup when I cannot login to the jira core?




3 answers

1 vote
Adrian Atlassian Team Jan 21, 2020

Hi @daren han 

You can create a localadmin account to login following the steps here:

0 votes

There is no way to tell what might be wrong from "I cannot log in".  Can you tell us what the problem is?  Error messages?  What directory are you using for people's accounts?  What does the log say the problem is?

I am trying to migrate a old jira xml setup into a new jira core. Then I find out I need to setup MySQL jdbc driver. 

Are there any guides on this? Do I need to install MySQL db server?

I just completed installing jira core. Sorry I am just starting out on this jira setup and new in this. Appreciate all the help I can get. Thanks. 

Best thing to do is follow the install guide - see

Bear in mind that an old .xml backup should probably be imported into the version it was extracted from, so you may need to go back to older version documentation.  That doc I've given is "latest", but remains a good starting point as it walks you through the principles.

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