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How to modify the synchronization frequency about JIRA and Active Directory


Hi :

I have a question. I had set up a configurtion of adding a Microsoft Active Dircetory intergrated with JIRA, At the beginning I set the synchronization frequency as 3600s, but right now I want to change it to 300s. I modified the related database value and restart jira servcie. but it doesn't seem to work.  My jira's version is 8.5.0. Could you please help me to figure out the reason. Thank you in advance. jira-ladp.png

2 answers

Thank you very much.

Generally a bad idea to make changes in the database directly. Better to change them from within jira.

The setting for that is in the directory setting under "Advanced Settings"

Synchronisation Interval (minutes):

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