Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to integrate with jira service desk cloud with on premises Active directory

Hi Team,

Is there any possible to integrate the jira service desk cloud with local on premises Active directory if so kindly share the prerequisite.

Thanks & Regards,

Rameshkumar K

1 answer

1 accepted

Hi Nic,

Thanks for your reply but it doesn't fill my requirement. 

Actually we are planning to migrate jira service desk cloud environment, for that we want to use SSO (Local on-premises Windows AD login) so my question is how to integrate my on-premises windows Active directory  with cloud jira service desk is there any plugin to install in on-premises if so what it is exactly and what is the prerequisite for that plugin installation also kindly share the exact details which is useful for us if you have.

 

Regards,

Rameshkumar K

The only way to use Atlassian Cloud with your AD is via Atlassian Access.

You have not said what your "requirement" is, just that you want to "integrate", which tells us nothing.

I took a guess that by "integrate", you mean "use my AD as a user directory for Cloud".  And that can only be done via Access.

Thanks Nic,

Now I am logged into the Atlassian access and created the domain too.

Here couldn't see the options or settings for the local ldap configuration.

Hi Nic,

Is there any contact information of Technical support team to call a person to solve my query.

 

Thanks & Regards,

Rameshkumar K

HI @Rameshkumar K and @Nic Brough _Adaptavist_ 

You can help me.  I need integrate Jira Services desk cloud with my local Active Directory (Windows Server 2012).   Integrate = Use my AD as a user directory for Jira Cloud for Single Sign On.

¿How you do it? Please, can you share me the procedure or settings?

Thanks and regards,

You will need to subscribe to Atlassian Access as above.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

314 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you