Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I view saved filter columns?

Hi

I have set up a shared filter and created a gadget on a shared dashboard to view the data.  When clicking from the dashboard to view the filter, there is no option to select the column view as Filter and it just defaults to the users My Defaults with the Filters option being greyed out.  See below screenshot.

What am I doing wrong?  How can I ensure the user views the filter in the way it was designed?

If the user searches for the filter, they are able to see the Filters option.  I don't want the users to have to do this as I want them to be using the dashboards.

Filter.JPG

1 answer

Hi @Pauline Isgar 

add a column layout to a saved filter:

  1. Choose Issues > Manage Filters.
  2. Click the My tab. This tab displays all the filters that have been created by you.
  3. Locate the filter you wish to update; click the filter's name to display the results. Be sure you are viewing the filter in the List view so that you see the columns.
  4. Configure the column order as desired by clicking on the column name and dragging it to the new position. Your changes are saved and will be displayed the next time you view this filter.

First you have to save filter then modify column it save automatically.

 

thanks

Change column under my filter not default one. 

Hi Vikrant

Thanks for responding.  Unfortunately this did not work.  The user can see the correct view when they locate the filter in that way but when they click from a dashboard the view is set to my defaults and the user is not able to amend to 'Filter' to allow them to see the columns that are saved under the filter.

Do you know of a way to allow the user to select the 'filter' view?

May I know which gadget are you using ?

I am using the Issue Statistics gadget.

In Issue Statistics column you can't add columns. 

As per the "Statistic Type:" you selected it shows Count and percent according to that only. 

 

Thanks

Thanks for taking the time to respond.  I know the gadget itself will only show me the count and percentage but when I click from the gadget to the list of issues I am unable to see the 'Filter' columns which is causing some confusion.

Hello @Pauline Isgar  For this you need to click on Save As filter then you only you will be able to see Filter otherwise it only show you "my default" coumns. 

 

Thanks

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

167 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you