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Filter Subscription emails

Hi Team,

My filter subscriptions are not triggering emails. I am receiving all the other emails except the one for the filter. Any reason why?

2 answers

Check two things:

  • If the filter results are empty when the subscription is sent then it won't send unless you have the "Email this filter, even if there are no issues found" checkbox ticked.
  • Verify the schedule for the filter that it should have been sent.

You can also test it immediately by setting the schedule to Daily | Every 15 minutes to make sure it is sending when you expect it to.

2019-08-28_10-38-09.png

I did all of that. I have been receiving emails for all other changes except for the filters.

Screenshot_102.jpg

0 votes
John Funk Community Leader Jun 17, 2022

Hi @Phaneesh C Gopisetty  - Did this solve your question? 

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