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Filter Subscription emails

Hi Team,

My filter subscriptions are not triggering emails. I am receiving all the other emails except the one for the filter. Any reason why?

2 answers

1 vote
Michael Kuhl {Appfire}
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 28, 2019 • edited

Check two things:

  • If the filter results are empty when the subscription is sent then it won't send unless you have the "Email this filter, even if there are no issues found" checkbox ticked.
  • Verify the schedule for the filter that it should have been sent.

You can also test it immediately by setting the schedule to Daily | Every 15 minutes to make sure it is sending when you expect it to.


I did all of that. I have been receiving emails for all other changes except for the filters.


0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 17, 2022

Hi @Phaneesh C Gopisetty  - Did this solve your question? 

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