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Error when I select "view issue" on a ticket

I receive JIRA tickets from our Oracle Billing Utilities Support Team and when I select "view issue" I get an error message?

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1 answer

Hello Lawrence,

What kinds of error messages do you see in the Jira system logs?

* You can view Jira system logs by navigating to <JIRA HOME>/log/atlassian-jira.log

Regards,

Hyrum

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