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Downloading BigPicture Calendar View

shona
shona May 27, 2022

Hey, 

I'm receiving the following error message when trying to download a Calendar View from my BigPicture...any suggestions on how I can resolve this would be greatly appreciated as I can't find anything online that mentions the use of the Export tool with the calendar, even inside the BigPicture documentation. I've also tried uploading a new template to test, but BigPicture doesn't allow for templates to be set with the Calendar module...Help!

Error Message Received:

Export Manager

Oops... we've got a problem!

Your template is not configured correctly and has failed 

Please contact support

 

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Anna-BigPicture
Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 31, 2022

Hi @shona

Please check our documentation to ensure you have installed and configured everything correctly. If yes, please reach out to our Technical Team to investigate your case individually.

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shona
shona May 31, 2022

Thanks Anna

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