Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Downloading BigPicture Calendar View


I'm receiving the following error message when trying to download a Calendar View from my BigPicture...any suggestions on how I can resolve this would be greatly appreciated as I can't find anything online that mentions the use of the Export tool with the calendar, even inside the BigPicture documentation. I've also tried uploading a new template to test, but BigPicture doesn't allow for templates to be set with the Calendar module...Help!

Error Message Received:

Export Manager

Oops... we've got a problem!

Your template is not configured correctly and has failed 

Please contact support


1 answer

0 votes
Anna-BigPicture Marketplace Partner May 31, 2022

Hi @shona

Please check our documentation to ensure you have installed and configured everything correctly. If yes, please reach out to our Technical Team to investigate your case individually.

Thanks Anna

Like Anna-BigPicture likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

276 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you