Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,364,966
Community Members
 
Community Events
168
Community Groups

Does Trac ticket import (in Jira Server version 7.x series) bring Trac COMMENTS into Jira?

Edited

Does Trac ticket import (in Jira Server version 7.x series) bring Trac COMMENTS into Jira?

I have a 7.something Jira version installed locally and it has the import option for Trac that I was looking for. But I have to self-host that Trac instance to do the import. That will be significant work for our IT department.

Before I have them set up a self-hosted Trac instance just to import from (to get our tickets into Jira), I have a question:

Does anybody know if this option definitely imports comments from Trac tickets into Jira? If it drops the Trac comments, I'm not interested in doing the import.

I first asked this here: https://community.atlassian.com/t5/Jira-Core-questions/How-to-use-Bugzilla-Import-plugin/qaq-p/1194198

 

3 answers

Maybe this table (with suggesting it migrates Trac "Comments" to Jira "Comments") is the answer.

https://confluence.atlassian.com/adminjiraserver0713/importing-data-from-trac-964983885.html

There's no comment for that line, so perhaps this area is just amazingly handled? Or maybe not.

How can I get someone at Atlassian to look at this question?

Nobody knows?

Perhaps somebody at Atlassian could weigh in here?

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events