Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Concatenate two custom fields

Hello JIRA fam,

I have a small use case for automation and was hoping to get help here. It goes like this:

Trigger - when an issue is transitioned to "Resolved" (just before closing it)

The first condition to move forward - is it a request type to "Request a new email"?

The second condition - is the email field empty? (admin forgets to enter this info before closing which causes another system automation to fail. It is not possible to make this field required for a "specific screen")

Then - set the field to a variable concatenating ""


I would like to use the Create Variable action to formulate the missing email in case the admin forgets.

First and Last names are both custom fields.

The email will always have First.Last@workemail format.

Thank you all!


1 answer

1 accepted

0 votes
Answer accepted
Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 18, 2022

Hi @Tony Hernandez , I'm not sure if I understand you correctly, but following configuration to create a variable works for me

Screen Shot 2022-04-18 at 21.53.57.png

Sorry for the late reply Martin. Thank you for your reply, this works fine!

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events