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Complete Bcc field from a custom field when sending emails

We are currently using Email this issue to send updates on incidents. One limitation we have at the moment is finding an easy way to target our emails to specific interest groups. Ideally, we would like to be able to  automatically populate the Bcc field using information from a custom (or other) field.


Some basic use cases would look like the following

- If the issue is affecting HR send a Bcc notification to the HR team

- If the issue is affecting Accounts then send a Bcc notification to Accounts team


Is there a way to achieve this without having to manually enter the emails?

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 12, 2021

If you have a bcc field added to Jira, one that contains people's accounts, then you can add it into the notification scheme.  Jira will email the people named in a people field if you tell it to in the notification scheme.

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