The answer is no you cannot create a new resolution field as this is a system field with specific special attributes given to it.
You can however create a custom field named resolution and use this in your project. The problem however is that JIRA would not consider issues using this field resolved which could skew your reports.
Can you explain you question in detail?
Are you looking to add additional option to the resolution field or create a new custom field with a specific behaviour of system field resolution?
If it a new field, what is the purpose?
Hi @shiva dare to live ,
Although your question is not much clear, but if you want to add the new values to resolution field you can go to Administration (Cog icon)->Issues->select resolutions where you will be able to see existing resolutions and below existing resolutions, you will find the 'Add new Resolution' option.
I hope it will help you.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events