Need to find out the average time between a request being submitted and the steps in the process of completing them.
Is there any way to do this?
@Newelle Horn
https://confluence.atlassian.com/jirakb/how-to-use-average-time-in-status-gadget-776998092.html might be worth a look as well as that there are commercial plugins available on the marketplace like https://marketplace.atlassian.com/apps/1211756/time-in-status?hosting=cloud&tab=overview
Cheers
Kurt
I don't have the rights to upload anything on the Jira tool so is the the only option for getting average times?
if you have access to the database you could use the queries shared within
https://community.atlassian.com/t5/Jira-questions/Get-quot-time-in-source-status-quot-value-using-SQL/qaq-p/171166
Thanks, Kurt - these are VERY helpful - appreciate it!
Hi @Mariana Pryshlyak
According to Atlassian Community guidelines you should not
No necroposting: Aka, no "raising threads from the dead." In general, avoid posting on old threads (six months or more old) simply to promote your products.
Tuncay
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