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Why displayName have changed?


Since few moths ago, I've detected that some characters like [ ] hace been replaced e.g.:

My displayName si configured to be Jack Nolddor [Sweet Bananas] but is displayed here since a while as Jack Nolddor -Sweet Bananas- is this a bug? or is an intended changed? If so why?




2 answers

1 accepted

1 vote
Answer accepted
Daniel Eads Atlassian Team Sep 30, 2019

Hey @Jack Nolddor _Sweet Bananas_ ,

Per Usernames, privacy, alter egos, and you:

Note: Usernames no longer support (parentheses) or [brackets] and users will be unable to tag you if you try to use them. Use -dashes- or {curly brackets} instead!


That was an accurate response ;)


1 vote

Hi @Jack Nolddor _Sweet Bananas_ ,

This is an intended change. If I remember right, it is because some characters were causing problems when trying to mention them, so they removed them.

Thanks! No idea why but my name now is displayed correctly.

... and displayed incorrectly again... :(

Monique vdB Community Manager Oct 04, 2019

@Jack Nolddor _Sweet Bananas_ I recommend using the fancy curly braces. {Sweet Bananas} will work! And it will add that extra level of {sophistication} to your posts. 

No idea why, but using curly braces seems to break my name again... some underscores has been used instead, See:



But my name is properly configured as shown in my profile :S


Is that a bug?

Daniel Eads Atlassian Team Feb 24, 2020

It's halfway between a bug and expected behavior. We're working through a platform issue that prevented people with some special characters from signing in. As a temporary measure, the platform is substituting all non-alphanumeric characters (including spaces) with underscores.

Thanks for letting us know :)
We'll wait then until the problem get fixed.


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