Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Deleted user
0 / 0 points
Next:
badges earned
Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.
Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Unavailable node shown in create support zip page

Shirley Tsai
Shirley Tsai Mar 14, 2019

Atlassian Troubleshooting and Support Tools plugin: 1.14.3

Jira DC: 7.6.9

Environment: Jira Development

Cluster nodes:

  • node1 and node2 are alive
  • node3 and node4 are not alive

Question:

Jira DC has 2 available nodes in development environment.  We're not sure why it shown four nodes in create support zip page.  This's not normal situation or default has node1 ~ node4?

Answer
Watch
Like Be the first to like this
291 views

1 answer

0 votes
Shirley Tsai
Shirley Tsai Apr 24, 2019

I think I get the answer.  When we do the refresh from Production to Development, it will restore 4 nodes information to DB of Development.  Actually, development only has three nodes.  The follow with Atlassian KB, we fix this situation on Dev.  Please refer to https://confluence.atlassian.com/jirakb/removing-abandoned-offline-nodes-in-jira-data-center-946616137.html

Reply

Suggest an answer

Log in or Sign up to answer
Data Center
Data Center
TAGS
Community showcase
Pramodh
Pramodh
Published in Data Center

Architect your Atlassian Data Center Application (Jira, Confluence, Bitbucket) in Azure

Hello folks! To the member of organizations who are still running their Atlassian applications on the server, we are on the side of the bridge, and if we need to sail the boat with confidence either...

317 views 0 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you