synchronized to Active directory is causing us to exceed our 2000 user license

Installed 4.0 and configured it to sync with our internal active directory server, everything is working fine but when I review the license screen, I see the following error:

2000 (3166 signed up currently)

You have exceeded the user limit. To disable users, search for their username and follow the appropriate link. You can then choose the 'Disable' option.

So confluence is showing we have 3166 users signed up which is not true, only 2 accounts have actually logged in so far. Any ideas what's going on and how i can fix this?

1 answer

Hi Christopher,

All your users are in the group "confluence-users" ?

What are the options you put for the User Directory qualifying your AD in Confluence ?

R.

Cyrille M

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Published 8 hours ago in Confluence

Think you know shares vs. @mentions in Confluence? Take this collab quiz.

To anyone who doubts that Atlassians are a little too obsessed with collaboration, and tools related thereto, let me describe a recent discussion we had (which took place on our internal Confluence, ...

85 views 2 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you