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Ренат I'm New Here Tuesday
Добрый день! Confluence установлен на Windows Server 2008Все работает несколько днейЗатем мы пытаемся войти в систему, при этом переключиться на рабочий стол, и он будет зависеть, а рабочий стол не открывается. Я узнал, что сервис Confluence зависает, Вручную не перезагружается, просто зависает в режиме остановки.Помогает только полная перезагрузка сервера.

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Shannon Spaniol Atlassian Team yesterday

Hell Renat,

Thank you for contacting us about this.

From my understanding, when you login to Confluence, the entire dashboard is freezing, as well as your Confluence service. Is that right?

Since a restart seems to fix the issue, we can start with the following:

  1. Confirm that if you are behind a firewall or proxy, does the issue persist if you bypass the firewall or proxy
  2. Check for available free memory. If your site is running out of memory, it could freeze.

Have a look at Troubleshooting Confluence hanging or crashing for more information on how to troubleshoot this.

Let me know if you have any trouble or questions!



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