It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Добрый день! Confluence установлен на Windows Server 2008Все работает несколько днейЗатем мы пытаемся войти в систему, при этом переключиться на рабочий стол, и он будет зависеть, а рабочий стол не открывается. Я узнал, что сервис Confluence зависает, Вручную не перезагружается, просто зависает в режиме остановки.Помогает только полная перезагрузка сервера.

1 answer

0 votes

Hell Renat,

Thank you for contacting us about this.

From my understanding, when you login to Confluence, the entire dashboard is freezing, as well as your Confluence service. Is that right?

Since a restart seems to fix the issue, we can start with the following:

  1. Confirm that if you are behind a firewall or proxy, does the issue persist if you bypass the firewall or proxy
  2. Check for available free memory. If your site is running out of memory, it could freeze.

Have a look at Troubleshooting Confluence hanging or crashing for more information on how to troubleshoot this.

Let me know if you have any trouble or questions!



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

345 views 11 11
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you