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how to set email server

XIANG FU I'm New Here Dec 08, 2020

When i add smtp server , it cannot send mail.  All setting and errors are in the attached file. Does somewhere i have not set correctly? How can i set a smtp with SSL.  I can't use port 25 because mail server do not support smtp with port 25, only support smtp with SSL,port 465.email server.PNGsend email.PNG

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Brant Schroeder Community Leader Dec 08, 2020

@XIANG FU 

Welcome to the atlassian community.  This article will help you resolve the issue: https://confluence.atlassian.com/jirakb/outbound-mail-fails-to-send-in-jira-server-due-to-read-timed-out-error-240193685.html  

This usually occurs when there is a firewall rule in-place.  I would start there and ensure that the port you are using is properly setup.

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