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how to fix break on confluence web page

ErgoDev November 25, 2019

Hi all,

fresh installed on ubuntu crashes with

 

logoSystem Error

A system error has occurred — our apologies!

For immediate troubleshooting, consult our knowledge base for a solution.

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  2. a copy of the error and system information found below
  3. a copy of the application logs (if possible).

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The SystemInformationService could not be retrieved from the container. Therefore very limited information is available in this error report.
The SystemInformationService could not be retrieved due to the following error: java.lang.IllegalStateException: Spring Application context has not been set

Cause

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)

caused by: java.lang.IllegalStateException: Spring Application context has not been set
    at com.atlassian.spring.container.SpringContainerContext.getComponent(SpringContainerContext.java:48)

Stack Trace:[hide]

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Spring Application context has not been set
	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:149)
	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:112)
	at com.atlassian.confluence.setup.webwork.ConfluenceXWorkTransactionInterceptor.getTransactionManager(ConfluenceXWorkTransactionInterceptor.java:29)
	at com.atlassian.xwork.interceptors.XWorkTransactionInterceptor.intercept(XWorkTransactionInterceptor.java:56)
	at com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:165)
	at ccom.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:42)
	at com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:85)
	at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:325)
	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:143)
	... 211 more



can anyb. help here?

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1 answer

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Shannon S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 27, 2019

Hello @ErgoDev,

Thank you for bringing this to us.

The Spring Application Context error is very common, and can be resolved with the following article:

It can likely be a permissions error, but there are many other causes as well. Please review that article carefully, and let me know if you have any questions about any of that.

Regards,

Shannon

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