I am using an installation of confluence for a couple of months.
At the initial configuration I followed this guide to set up the email notification service
The email notification service has always worked well.
A few days ago, however, I have a problem that I can not understand.
Confluence not send any more emails.
The configuration has not been changed. But when I do the test of sending an email, from the admin page of confluence, I get an exception that refers to an error 535.
I searched on internet for information, I found many pages but none of that explains how to solve (such as these two)
I therefore wonder if anyone has had this problem and knows how to solve, or where I can find the xml file of the email configuration (if it exist).
thanks in advance
Hey there Calogero,
I see that you've already found the KB articles that I wanted to show you.
With that said, could you clarify with us if you have double-checked on the following :
* Are the username and password configured for the SMTP Server in Confluence correct?
* Is there any anti-virus software running in the same machine hosting Confluence?
you're right I forgot to explain well that I use the correct SMTP server and the correct credentials in fact the same as they are operated on production JIRA server without any problem and also by a small python script I took the test and everything works fine. According to me there is something in some jar package of confluence that is broken after the last update that I made from the admin panel.
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