confluence pdf-export does not show jira-macro images

Holger Velke March 1, 2017

A pdf-export of a confluence page, containing JIRA issues using the JIRA-macro does not show images that are JIRA attachments. 

During the pdf-export the JIRA access-log shows HTTP GET requests for the missing images with response code 302 (not found). 

A application link between JIRA an Confluence is established using OAuth with impersonation in both directions.

Is this a configuration problem or a bug?

6 answers

1 vote
Holger Velke April 18, 2017
0 votes
Stefan Anghel April 21, 2020

@michael_topic  Can confirm, stopped working altogether.

Earlier versions seemed affected by the presence of a Table of Contents macro on the same page, but that no longer seems to be the case.

 

Please see and vote https://jira.atlassian.com/browse/CONFSERVER-39519

0 votes
michael_topic April 14, 2020

Not seeing the Jira application link ticket statuses in PDF exports of Confluence Product Requirements, where I have embedded the application link as a Jira object in a table cell. Sometimes I do, mostly I don't. I just see a raw URL to the ticket.Screenshot 2020-04-14 at 14.12.32.png

0 votes
pemontto February 5, 2020

Having the same issue after updating base paths for Jira and Confluence

0 votes
Rilwan Ahmed
Community Leader
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April 18, 2017

Make sure you have set correct server base url incase you are using context path in the server. 

Read more here: https://confluence.atlassian.com/pages/editpage.action?pageId=148592

 

 

0 votes
Thomas Schlegel
Community Leader
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March 2, 2017

Hi Holger,

maybe this is your problem: https://jira.atlassian.com/browse/CONF-33020

There is a workaround for the problem, but the problem itself is not solved yet.

 

Holger Velke March 2, 2017

Hi Thomas,

CONF-33020 is not to the problem. The URL of the JIRA attached images is reachable. The problem is that but the Confluence PDF export request the JIRA attachments images without authentication.

Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 2, 2017

Hmm, I think, it is better to ask official Atlassian Support with that question (https://support.atlassian.com/help/). They can look at your logfiles and configurations and so on.

Maybe they know about this problem already.

Good Luck

Thomas

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