confluence pdf-export does not show jira-macro images

A pdf-export of a confluence page, containing JIRA issues using the JIRA-macro does not show images that are JIRA attachments. 

During the pdf-export the JIRA access-log shows HTTP GET requests for the missing images with response code 302 (not found). 

A application link between JIRA an Confluence is established using OAuth with impersonation in both directions.

Is this a configuration problem or a bug?

3 answers

0 vote
Thomas Schlegel Community Champion Mar 02, 2017

Hi Holger,

maybe this is your problem:

There is a workaround for the problem, but the problem itself is not solved yet.


Hi Thomas,

CONF-33020 is not to the problem. The URL of the JIRA attached images is reachable. The problem is that but the Confluence PDF export request the JIRA attachments images without authentication.

Thomas Schlegel Community Champion Mar 02, 2017

Hmm, I think, it is better to ask official Atlassian Support with that question ( They can look at your logfiles and configurations and so on.

Maybe they know about this problem already.

Good Luck


Make sure you have set correct server base url incase you are using context path in the server. 

Read more here:



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

380 views 21 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you