mockups can delete after saving. we can't reach again. can you please help?

Thank you.

2 answers

0 votes

Could you give more detail?  What exactly are you doing and what happens when you save?

Do your logs have any errors?

Sorry I'm late for answer.

I can explain the bug like this:

In a confluence page with “add”, I choose UI mockup, Mockup created normally. Then i click the “save” and close it. Turn to the that confluence page and save it again. After this action, copy the page, the new one is created. But mockup is deleted, i couldn’t see it again.

I will add the bug screen, you can see it.

mockup1.jpg

What should we do for this? What's the wrong.

Thanks.

Defintely need to read the logs.  Check the time you tried to do the save of the diagram, and then the time you tried to read the page for it.

Thanks for care Nic, have a nice day, take it easy.

Hey Hüseyin,

I'm sorry that we didn't see this question earlier. If you're still having this problem, I bet it has to do with the fact that the png linked to the macro gets weird when you duplicate the page.

After duplicating the page, if you open the mockup and make a small change, save it, and exit, does the error go away?

If that doesn't resolve the issue, would you mind sending us an email? We can dig deeper and figure out what's going on.

Sorry again for the issue and tardy reply. Hopefully, this sorts it!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

259 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you