mockups can delete after saving. we can't reach again. can you please help?

Thank you.

2 answers

This widget could not be displayed.

Could you give more detail?  What exactly are you doing and what happens when you save?

Do your logs have any errors?

Sorry I'm late for answer.

I can explain the bug like this:

In a confluence page with “add”, I choose UI mockup, Mockup created normally. Then i click the “save” and close it. Turn to the that confluence page and save it again. After this action, copy the page, the new one is created. But mockup is deleted, i couldn’t see it again.

I will add the bug screen, you can see it.


What should we do for this? What's the wrong.


Defintely need to read the logs.  Check the time you tried to do the save of the diagram, and then the time you tried to read the page for it.

Thanks for care Nic, have a nice day, take it easy.

This widget could not be displayed.

Hey Hüseyin,

I'm sorry that we didn't see this question earlier. If you're still having this problem, I bet it has to do with the fact that the png linked to the macro gets weird when you duplicate the page.

After duplicating the page, if you open the mockup and make a small change, save it, and exit, does the error go away?

If that doesn't resolve the issue, would you mind sending us an email? We can dig deeper and figure out what's going on.

Sorry again for the issue and tardy reply. Hopefully, this sorts it!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

107 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you